Mobile Communication and Internet in Israel

Payment and Mobile Communication

Payment: credit card (kartis ashrai) or bank payment order (oraat keva).

Mobile communication: unlimited calls and SMS within Israel.

Detailed information about additional services should be clarified with the communication operators.

Communication Operators

Partner

• Website: Partner
• Phone: *054 (2 – Russian language)
• Connection:
  • Haifa Mall: 10:00–20:30
  • Hutzot HaMifratz: 9:30–19:00
  • Grand Canyon: 10:00–21:00
  • Courier delivery with SIM card to your home (free, but the card may be paid)

Cellcom

• Website: Cellcom
• Phone: *2426 (3 – Russian language), 1-800-052-052
• Connection:
  • Hutzot HaMifratz: 9:30–18:30
  • Haifa Mall: 10:00–19:00
  • Lev HaMifratz: 9:30–21:30
  • Grand Canyon: 10:00–21:00
  • Courier delivery with SIM card to your home (free)

Hot

• Website: Hot
• Phone: *6053 (2 – Russian language), 02-6599000
• Connection:
  • Hutzot HaMifratz: 10:00–18:00
  • Haifa Mall: 10:00–22:00
  • Lev HaMifratz: 10:00–22:00
  • Grand Canyon: 10:00–22:00
  • Courier delivery with SIM card to your home (free)

Golan

• Website: Golan
• Phone: 0058 (3 – Russian language), 1-800-016-058
• Connection:
  • Lev HaMifratz
  • Grand Canyon
  • Order SIM card by phone
• Card cost: 49 NIS.
• Delivery:
  • To a convenient pickup point – free
  • Courier delivery to your home – 15 NIS.

012

• Website: 012
• Phone: *3012 (2 – Russian language, but further communication in Hebrew; you can request a callback in Russian)
• Working hours: 8:00–20:00
• Connection: only on the website, no branches

Pelephone

• Phone: 0050, 1-800-050-050
• Connection:
  • Hutzot HaMifratz: 10:30–18:30
  • Haifa Mall: 9:30–20:30
  • Lev HaMifratz: 9:30–21:30
• Card cost: 10 NIS.
• Delivery:
  • To one of the service centers – free
  • Courier delivery to your home – 10 NIS.

Shopping Centers and Their Addresses

*Working hours on Fridays and pre-holiday days should be checked additionally.